Restaurants & Takeaways

Customer engagement is becoming quite dynamic for restaurants and takeaways with the use of RCS (Rich Communication Services) messaging. Unlike text messages, RCS messaging is rich, visually appealing, and interactive, where everything the user wants is seen and communicated.

RCS Messaging by Dove Soft is an innovation that allows restaurants to connect with their customers through image-in-message, carousels, quick replies, and location-sharing capabilities to give every single interaction a personal, branded experience.

For instance, when they're showing off new menu items, a special promotion, or order updates, then every message becomes an opportunity to make each one memorable. Dove Soft's RCS enables you to elevate the customer experience by bringing your brand to life in the customers' messaging apps.

As a complete solution customized specifically for the hospitality industry, the more personal touch brought about with every message strengthens engagement but drives customer retention and satisfaction. In an era of ever-growing competition, being noticed and standing out is what matters, and it certainly does this through ways that are simultaneously timely yet effective.