Web CRM

While the marketplace continuously shifts and evolves, with an increasing level of competition in the market, timely and proper communication becomes the key to strong customer relationships.

Introducing the integration solutions for Web CRM by Dove Soft, which offers the use of services such as the WhatsApp Business API and email marketing that helps to interface with the customers in the most efficient and smooth possible ways.

Brands can enable direct messaging and automated campaigns to advise new services, answer customers' questions immediately, and allow the CRM interface that the customer prefers by sending targeted offers.

Through your involvement with the WhatsApp Business API, your CRM might now take in those real-time, two-way communication channels between your business and customers, hence granting a quick solution to customer needs.

Email marketing enables CRM systems to nurture leads over time through scheduled and personalized emails. Through such actions, a brand is kept top-of-mind for a customer, thus fostering sustainability and continuity in the customer relationship with the business, which eventually leads to satisfaction and long-term loyalty.